Robots & Artificial IntelligenceAirbnb is quietly rolling out an AI customer service bot in the US Posted on May 3, 2025 by Administrator Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb’s U.S. users are already using the AI bot for customer service, adding that the company plans to roll out the feature to all its users in the country this month.
